Frequently Asked Questions

People ask me all the time…

Norwex

Can you tell me more about what Norwex is?

Norwex is a company known for its environmentally friendly cleaning and personal care products. We have a rich history that reflects a commitment to sustainability and reducing chemical use in homes.

We believe that all of us need to be more mindful of the presence of chemicals in our everyday lives and the potential impact these harmful chemicals can have on our health, environment, and planet.

How long has Norwex been in business?

Norwex was founded in Norway in 1994. Norwex embodies the Norwegian environmentally friendly values. We believe by reducing harmful chemicals in our everyday lives, we are sharing a cleaner, safer way of living. For our homes, our families and our planet.

Where does Norwex do business?

Norwex does business around the world. Our cleaning community consists of over 300,000 Consultants in 23 countries, all sharing a cleaner, safer way of living. I am located in the U.S., and service that market only.

What kind of business is Norwex?

Norwex is a direct sales company like Herbalife, Pampered Chef and Mary Kay. I am dedicated to meeting the needs of my customers through personal conversations and providing meaningful solutions one individual at a time.

Products

What kind of products does Norwex make?

We offer products for the home including kitchen, laundry, and bathroom. We also offer products for the kids, the car, the gym, and the dog. All products are high quality and come with a 100% satisfaction guarantee.

Can I buy Norwex products at my local department or specialty store?

No, Norwex products are sold through independent consultants like me. This form of sales allows us to truly understand what the customer needs and can provide recommendations to meet those needs.

Why should I consider using Norwex to clean my home?

We believe that all of us need to be more mindful of the presence of chemicals in our everyday lives and the potential impact these harmful chemicals can have on our health, environment, and planet. Our products makes it easy to reduce your chemical exposure with products that are not only safer but also do the job as good if not better than what you may be using now.

Why should I consider using Norwex for my skin care?

Most cosmetics and skin care products contain many chemicals that are absorbed by your skin. A daily skin care regiment can expose us to these chemicals repeatedly. Norwex skin care products are inspired by our Norwegian heritage and commitment to reducing harmful chemicals. Exclusive formulations and naturally derived ingredients – including plant-based Nordic antioxidants – support skin’s natural moisture barrier, honor its unique microbiome and help protect against environmental damage. The result? Radiant skin that’s hydrated, refreshed, and renewed.

Hosting an Event

What do you mean by “hosting an event?”

One of the best ways to spread the word about Norwex and its mission is to ask friends and family to an event to learn more.

What are the benefits of hosting an event?

There are several benefits you can earn by hosting an event. You can earn between 10 – 25% in Norwex credit, plus you could earn free shipping and 50% off items. Free shipping is reached when your event generates $250+ in purchases and a friend schedules their own event. And you earn 50% off an item for the first 3 events scheduled.

Do I have to plan a “party” at my home?

No, you do not need to host the traditional party. Some people love them as a social event, but for some they are seen as just more work to do. This is why I offer several other options to hosts. These include 30-minutes Zoom events, Facebook group events, and texting events. Let’s talk about what might work for you and come up with a plan.

Can I host more than once?

Yes, some people plan to host 2 or 3 times a year. Others just host once.

Joining Norwex

What does joining Norwex mean?

When you join Norwex, you are joining the worldwide team of Consultants who share the benefits of Norwex products with their customers.

What are the benefits of joining Norwex?

Consultants receive a 35% discount or commission on all products. Also, as a business, you can grow your customer base over time. It’s your business and can take it as fast or slow as you like.

Can I join for myself and not sell to others?

Yes, absolutely! The 35% off you will receive is a fantastic deal. However, it is important to remember that you need to purchase a total of $250 in total retail in any 6-month period to retain that benefit. I can explain this further if you are interested.

Once I join, how soon do I see the benefits?

Your benefits start immediately.

Does joining require a lengthy application process?

Not at all. The entire process is done online and takes only a few minutes. You can select our Standard Starter Kit or choose from a rotating choice of kit options. You will want to review the options before starting the process. I can help with that so you can make the best choice.

Are there any risks to joining I should be aware of?

The primary risk would be not having enough in sales over time to keep your benefits as a consultant.

If you chose the Standard Starter Kit when you joined and did not achieve earning the kit for free, you would have to pay for the kit.

How much does it cost to join?

This varies depending on the options available at the time you join. On average 54% of U.S. new Consultants have earned the Standard Starter Kit for free. The best course of action is to discuss your goals so you can be better prepared to make the choice that’s right for you.